The role of the human resources department was once limited to recruitment and conflict resolution. However, post-COVID there have been a gamut of changes in this industry. Let’s look at the transformation of the human resources industry over the years. How it was and how it has changed in the years.
Careers In Human Resource: Changes Over The Years Emergence Of The Human Resource Industry
In the early 90s employees were treated merely as a workforce not really as resources of value. This resulted in poor working conditions in the workplace. With the challenging work atmosphere, the companies felt the need for a department dedicated to the welfare of employees and ensuring a healthy working environment.
However, this was just the beginning of personnel management. Since then the industry changed its shape as per the demand of the workplace. The roles of human resources started expanding to fit the employee's best interest as well as align employees to the company’s best interest.
As per the present scenario, the human resource department is focused on working for the productivity of the organisation, employment engagement, retention, etc. The pace of change in the human resource however increased after the pandemic.
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How Has The HR Industry Evolved?
The role of an HR professional in a company was initially dominated by hiring and handling employees. With the advent of automation across industries, the role of HR has seen a major shift. Automation has taken over the repetitive task. This gives the HR profession to focus on the workforce through training, technology, counselling, and improving the overall employee experience
HR professionals are longer just the support system in an organisation. They are the strategic partners in the company aimed at aligning the HR practices with the vision of the company. Today, armed with modern technology, HR professionals have been using data analytics and AI tools to make informed decisions and predict the trends in the workforce.
HR professionals have started playing integral roles in businesses. They gain critical insights into employee sentiments and market changes, becoming indispensable in guiding business decisions. Today's HR leaders aren't just passive listeners; they actively contribute to crucial decisions of the organisation.
HR has transformed into a talent management tool that focuses on nurturing employees through training, mentoring, and continuous feedback. HR activities which were once confined to office premises are today beyond national borders. This management of personnel across the globe demands a deep understanding of cultural nuances, legal compliance, and technology to foster collaboration among a diverse team.
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Future Of the HR Industry
The evolution of the HR industry has been significantly influenced by the shifting landscape of work environments. The emergence of remote work, hybrid workplaces, and diverse workforce compositions has reshaped conventional beliefs about productivity and collaboration.
Reimagining Collaboration
The conventional working structure of the organisation was stuck with a belief that productivity occurs within the office space. However, this transformation has posed challenges in developing collaboration between the employees. The new role of HR maintains collaboration and interaction in this dispersed work landscape.
Personalised Employee Experience
One approach for all the employees will no longer work in a multi-generational workplace. The HR professional needs to have an understanding of diverse preferences, motivations, and life stages of the employees. Using technology, data, and behavioural sciences allows HR to deliver a personalised and unique employee experience tailored to individual needs.
Embracing Diversity and Inclusion
HR personnel have to go beyond their personal preferences when it comes to embracing inclusivity and diversity. Even the remote work policies encouraged actively embracing diversity. This move should just not be on paper but actionable steps for it should be the need of the hour.
Building an Agile and Resilient Culture
The environment of the workplace is volatile, uncertain, complex, and ambiguous. It is the HR department’s responsibility to develop resilience among employees in a dynamic work environment. They facilitate the development of skills and capabilities necessary for employees to navigate rapid changes becomes crucial. HR must adapt quickly to remain relevant and add value to the business in the face of such rapid change.
Using Behavioural Science and Employer Branding
HR can influence employee behaviour to reinforce and strengthen organisational culture. The HR needs to market the value proposition the company is offering to attract new and retain talent. Highlighting workplace policies and employee stories can effectively highlight the organisation's distinct offerings.
The dynamics and complexity of the present-day work environment is becoming more linked with the advancement of the HR department. HR must be flexible, innovative, and take an active role when handling issues like remote work, diversity, and shifting employee expectations if it is to survive and prosper in this rapidly changing environment.
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