IMT Ghaziabad hosts Operations Symposium on Excellence in Action theme
The Full – Time PGDM (Executive) Batch 2013-2014 at IMT Ghaziabad had organized Operations Symposium on Saturday, January 18, 2014. The theme of the event was ‘Excellence in Action’.
There were seven guest speakers at the Symposium; veterans in managing operations in their respective domains. Industry experience ranged from Hospitality to Financial Services.
Click here to download the application form of IMT.
The first speaker of the day was Mr. Mohit Nirula – Dean, Oberoi Centre of Learning & Development; he spoke about a concept unique to Oberoi Centre – The Family Vessel.
The Family Vessel: The essence of the concept was to exceed guest expectations through sustained efforts of delighting them through unexpected benefits; the organization utilized redundancy and repetition to reinforce service excellence.
Mr. Nirula believed that it is necessary to consider people before products or processes in a service organization; profit was a by-product of excellence in operations. He concluded by highlighting that respect among colleagues is of utmost importance and it helps define the organisational culture.
Mr. V Krishnan, Co-Founder & Director, Just Dial was the second speaker at the event; he described the challenges he, and his colleagues, faced when they set-up Just Dial, a phone-search services company in the late 1990s.
He highlighted that, for Just Dial, database collection and management was the most important work during the company’s early stages; they consciously decided not to change Just Dial’s business model even when competitors were moving to the online domain and market analysts encouraged a move to the internet. Just Dial identified the right opportunities at the right time and today is the largest local search company in India.
Providing real-time localized information services to users was the primary purpose of the company and critical parameters such as profitability, process orientation and route – cause analysis were driving the company’s success.
Mr. Krishnan’s mantra of Operations Management is constant cost consciousness and driving operational efficiencies to achieve higher levels of customer satisfaction.
Mr. Rohit Arora, Head – BPI, Stryker Corporation spoke regarding every company’s need for a Business Process Improvement Plan. In these times, there is a shift in customer preferences over product cycle time and a Company’s reaction to the shifting preferences vis-Ã -vis competitors.
A business excellence function, within a firm, is an enabler for execution of value-enhancing strategies.The value derived ought to be the money a customer is willing to pay for a company’s offering in the market.
Mr Arora gave examples of how knowledge creates constraints; these constraints gain momentum and harden over time. In such a backdrop change must be implemented very quickly.
He then explained the Kano Model used at Stryker Corporation to capture the voice of the customer; outcomes of the model included facilitating speedy improvements, driving continuous improvements and generating cost savings.
In conclusion, Mr Arora mentioned the use of Define, Analyse, Improve and Control in implementing and monitoring changes to drive process cycle efficiencies.
Mr Diptendu Bhattacharya, Head – Corporate Alliances, Steria Group described how practical innovation, partnering, leadership, decision making, sharing and measuring created value. He explained that inside the box thinking is about understanding organizational constraints which limit thinking of functions within the company.
He explained how real world partnerships expand reach, grow and safeguard margins and enhanced brand value counter intuitively.
According to Mr Bhattacharya partners can be categorized into three types – Strategic, Advisory and Tactical; further, partners can be Geography Specific or Niche Specific.
He gave a lot of anecdotes about the following concepts: Terms of endearment, Early Engagement, Clear Direction and Structure, Realistic Expectations, Measurement of Financial Results and Work Sharing.
The Second – Last speaker of the day, Mr Sounak Sinha, Asst. Director – Performance Excellence, Ernst and Young presented the standard practices followed for achieving process excellence; the positives and cause of failure in implementing such practices.
He spoke about achieving quality for enhanced customer satisfaction and delivering a quality product at the right price. The top-down approach in Total Employee Involvement specially value creation through waste elimination, standardization, error reduction, compliance and risk management – the cyclical model.
He held an interesting discussion about why ‘Vintage’ is not always equivalent to ‘Maturity’; waste elimination was the typical focus of an organization focusing on becoming lean and agile.
Mr Sinha encouraged sharing practices in business because sharing multiplies the benefit by replication; it takes less time to implement change, there will be a robust framework of rewards and recognition, driving efficiency in daily work flows.
The final speakers’ of the day,
Mr Pradnyl Usgaonkar – Director Operations and Member of the Board
Mr Sandip Roy – Senior Consultant – IB Development. Both the speakers were from Elcom Innovations delivered a session on entrepreneurial leadership with focus on Operational Excellence.
They shared their practical experiences in the corporate world highlighting the importance of observation and self-learning. There is always respect for the individual and not for the position he or she holds; fair and unbiased managers are the most respected. They highlighted the importance of being sensitive to the needs of your professional workforce; building trust and long term relationships.
Among other learnings garnered from the esteemed speakers; some unique insights:
Hiring people who are better than oneself so that the team performs better; focus on training and development of the employee within the team.
Delegation is important to increase execution capabilities; it creates enablers to accomplish multiple tasks within a short span of time.
All in all the students gained critical insights in the field of Operations Management; an industries’ point of view of implementation of practices to optimize and drive operational efficiencies.
IMT Ghaziabad Updates and Articles
IMT Ghaziabad Final Placements 2018-2020- Know the major highl...
IMT Ghaziabad Placement Report 2016-18 - Know all the details ...
Institute of Management Technology has released the applicatio...
Institute of Management Technology, Ghaziabad, Placement Repor...
Questions related to IMT Ghaziabad
Is PGDM from IMT gaziabad (Via distance mode) certificate eligible for appearing in UGC NET?
As you had done a distance certificate course of PGDM from IMT so you are not eligible for net exam on its basis.
Onlyits full time 2 years PGDM has MBA equivalence. To clear NET you need to have MBA or any masters degree or equivalent (in case of management education, AIU decides equivalence). IMT CDL is just a diploma and useful for gaining knowledge only. It does not have any academic or corporate value. IMT's full time PGDM has lot of corporate and academic value in contrary.
So it will be better if you do a degree course in masters like full time or part time mba from either IMT or any recognized university.
Hope this will help you out.
Good luck .
is imt ghaziabad better than iim bodhgaya overall?
which is better to join imt hyd or ipe hyd?
Discussing about the comparison of Institute of Management Technology ( IMT ), Hyderabad and Institute of Public Enterprise ( IPE ), Hyderabad, IMT is private Autonomous college and is ranked 38th in best management colleges in India, whereas the IPE is a private affiliated college and is ranked 15th in best management colleges of India.
Talking about the reviews by students and experts then the IMT Hyderabad has good reviews and ratings than that of the IPE Hyderabd.
Discussing about the placements of IMT Hyderabad then, various well renowned companies like Deloitte, Essar, Zomato, Amazon, Arcesium, CBRE, Ultratech, HDFC Bank, Capital First, Blue Star and many more visit its campus for recruitment. The institute has bonding with many international associations like Charles Darwin University, Australia, Macquarie University, Australia, Waterford Institute of Technology, Ireland and many more. The placement percentage of this institute is 45%. The average salary offered is INR 7 Lakhs per annum.
Discussing about the placements of IPE Hyderabad, then, various well renowned companies like ICICI Security, Idea, Ignis Careers, Med Plus, Godrej, Kotak, Axis Bank, Indusland Bank, Mobis, Oracle and many more visit its campus for recruitment. The placement percentage of this institute is 50%.
So, overall discussing, IMT Hyderabad is better than IPE Hyderabad.
should i join IMT ghaziabad with a job in hand.
IMT GHaziabad is a good institute for management however, if you have job in hand and that job is a role which is in a core sector of your graduation, then I suggest you should go and do job at least for a year. An MBA without work-ex is not a good decision as the second year of MBA is all about those students who have some work ex before.
But if the job you have is not a good job but a BPO/Call center/non-core job then you can consider joining IMT.
Hope this helps. Thank you.
I have got 96.807percentile in my XAT2020 and I hadattended IMT Ghaziabad interview on 10/2/20 my academics are 10th-60%12th-57.6and i have done my UG in commerce with 55.6%. I haveworkex about 10-11 months and I am currently working, my GE at interview went good but my PI was avg Wt r my chances?
You really have good percentile in entrance exams which is a positive point but the boards marks are not so impressive. Many candidates will be applying IMT Ghaziabad and they will definitely select the ones who have good academic records as well as experienced. It seems that you have average chance at IMT Ghaziabad. You further don't have the advantage of a optimal work experience. Do keep a track of the wait-list movements also. All the best!